Which of the following is a CRA obligation when the borrower disputes information in their credit report?

The correct response highlights the specific obligations that a Consumer Reporting Agency (CRA) has when a borrower disputes information in their credit report. According to the Fair Credit Reporting Act (FCRA), when a dispute is raised, the CRA must diligently investigate the claim. They are required to review all relevant information that the consumer provides regarding the inaccuracies.

After the investigation, if the CRA finds that the claim is valid (meaning that the information reported was indeed inaccurate), they must not only report their findings back to the consumer but also update the consumer's credit report to reflect any changes resulting from the investigation. This ensures that the borrower has an accurate credit report, which is crucial for their financial health and future borrowing ability.

Additionally, the CRA has to communicate the results of the investigation and must provide a new copy of the credit report if there were any changes made due to the findings. This practice protects consumers and reinforces the obligation of CRAs to ensure the accuracy and integrity of credit reporting.